Refund policy
At PMB, we want our customers to be satisfied with their purchases.
Current Return Policy
At this time, PMB does not currently offer returns or exchanges. All purchases are considered final once the order has been placed.
We understand that this may change in the future as our store grows. PMB expects to introduce a return and/or exchange policy in the future, which may provide customers with additional options regarding their purchases.
Damaged or Incorrect Orders
If you receive an item that is damaged, defective, or different from what you ordered, please contact PMB as soon as possible. We will review the situation and determine what assistance may be available.
Please provide your order information and, when applicable, photographs of the product and packaging.
Future Policy Updates
PMB reserves the right to create, change, or update its return and exchange policy in the future. Any new return policy will be posted on our website and will apply according to the terms provided at that time.
If you have any questions about an order, please contact PMB using the contact information provided on our website.